The People Behind
Ghost Carriage
Ghost Carriage is built on a simple belief: transportation plays a bigger role in how a day feels than most companies realize. We are here to make that role a positive one.
Meet Shelby
Client Experience Lead
Shelby leads the day-to-day client experience at Ghost Carriage. From first inquiry to final drop-off, she ensures each ride is planned with intention.
Her background in building service-based businesses taught her a simple truth: people remember how an experience feels long after it ends. Transportation plays a bigger role in that feeling than most companies realize.
- ✦ Client communication and scheduling
- ✦ Service standards and ride quality
- ✦ Event and corporate coordination
- ✦ Brand experience and rider satisfaction
Clients often work directly with her when setting up executive travel programs or planning transportation for important events. Her goal is not just to provide a ride — it is to remove stress from the day.
Meet Mark
Founder & Operations Director
Mark leads fleet strategy and operational execution. His focus is making sure every vehicle performs exactly as expected, every time.
- ✦ Vehicle acquisition and maintenance planning
- ✦ Chauffeur onboarding and training
- ✦ Route logistics and dispatch systems
- ✦ Service reliability and safety standards
While many transportation companies treat vehicles as interchangeable assets, Mark treats them as the foundation of the client experience. His decision to build an all-electric fleet reflects a belief that luxury transportation should evolve with modern expectations.
Quiet performance. Cleaner cities. Better ride quality.
Operational excellence is rarely visible. But riders feel it on every trip.
Why We Built an All-Electric Fleet
Ghost Carriage is currently the only black car service in Kansas City operating a fully electric luxury fleet, including the Cadillac Escalade IQ and Cadillac Vistiq. This was not done for trend value. It was done because electric vehicles genuinely improve the rider experience.
Quieter Inside
No engine noise means you can take calls, have conversations, or simply decompress in genuine silence.
Smoother Acceleration
Electric motors deliver instant, seamless power. No shifts. No hesitation. Just smooth, controlled movement through city traffic.
Aligned with Modern Standards
More comfortable in city traffic, more aligned with how modern companies prefer to travel. Choosing electric allowed us to start fresh.
What Clients
Can Expect
Ghost Carriage is designed for people who value consistency. Luxury should feel dependable. That is the standard we hold ourselves to every day.
- ✦ Clear confirmation and communication
- ✦ A polished, professional driver
- ✦ A spotless vehicle that matches what was promised
- ✦ Calm, smooth transportation
- ✦ Respect for your time and schedule
"Luxury should feel dependable. That is the standard we hold ourselves to every day."
Ready to Experience It?
Book your first ride and see what a difference the right vehicle and the right team can make.